Self Exclusion

Purpose and Scope

333a is committed to responsible gambling and the well-being of its users. This Self-Exclusion Policy governs voluntary restrictions on access to a 333a account for a defined period to support safe play and to help mitigate problem gambling behaviours.

Eligibility and Initiation

Any registered account holder may request self-exclusion. The request applies to the account for which it is submitted and is not transferable to other accounts or operators. Self-exclusion is effective upon processing by the 333a support team.

How to Request Self-Exclusion

Requests may be submitted through the in-platform support channel by selecting Self-Exclusion and completing the period selection. The period options include a minimum of 3 months, a maximum of 5 years, or an indefinite term. The platform will acknowledge receipt within 24 hours and begin processing thereafter.

Exclusion Period Options

• Minimum duration: 3 months
• Maximum duration: 5 years
• Indefinite period: no automatic end date unless terminated by the user or by policy rules

Effect of Self-Exclusion

During the exclusion, the account will be suspended and user access to all gambling activities on 333a will be blocked. The account will not receive promotions or marketing materials for the duration of the exclusion.

Termination, Reactivation, and Extensions

At the end of the chosen period, the account is automatically reactivated and full access is restored unless a separate action is taken. Early termination is permitted only after a cooling-off period of 24 hours following the submission of the termination request. A self-exclusion may be extended by submitting another request for an additional period.

Data Privacy and Confidentiality

All self-exclusion records are processed in accordance with the 333a Privacy Policy. Personal data collected for the administration of self-exclusion will be safeguarded and not disclosed beyond what is necessary to enforce the exclusion and comply with legal obligations.

Responsible Gambling Support

Throughout the exclusion, users are encouraged to seek appropriate professional support for gambling-related concerns. 333a may provide information and access to resources on responsible gambling practices.

Policy Amendments

This policy may be amended to reflect changes in regulatory requirements or business practices. Users will receive at least fourteen days notice before changes become effective.

Contact and Help

For questions or assistance regarding self-exclusion, contact the 333a Customer Support team via the in-platform support channel. All correspondence will be treated confidentially and handled in accordance with the applicable privacy protections.